Wednesday 2 April 2014

Microsoft® Outlook 2010 Desktop Alerts not showing

I had to downgrade from Microsoft® Outlook 2013 to 2010 since 2013 was just driving me bonkers with the poor IMAP support.  In Microsoft® Outlook 2013 I had setup my account on just IMAP and used an outlook.com account to handle my contacts and calendar across all my devices.  In setting up my new profile (delete all old content to start fresh, but not going there now) I had installed outlook connector first and setup my @outlook.com first, then added the rest of my IMAP accounts after so I can get the upcoming appointments and task bar populated from since the @outlook.com file would them become the “Local Machine” data file.

So since only have IMAP accounts and Exchange accounts setup in my Outlook 2010. For some reason the desktop alert when a new e-mail came in were not showing up since I created this new Profile with no POP account setup first. Basically no little preview of your new email on the bottom right of the taskbar

The new email alerts is enabled in the Outlook settings, I get the little ding and I can even generate a preview but in real life it doesn't work.  However I do get the little envelop icon on the notification area of windows 7Pro  to indicate of new emails; BUT I want an alert so I know to give this new "ding" sound any attention without leaving what I'm doing right now.

I eventually found out how to get it back by setting a Rule in Outlook so any new mail will throw up the alert.

To resolve this issue you have to manually create a  “New rule” in outlook 2010 as so.
1. Click File
2. Click Manage Rules and Alerts
3. Click New Rule
4. Click Apply rule on messages in receive (Under the section: Start from a blank rule)
5. Click Next
6. Do not set conditions and just click Next in the following window of the wizard
7. Click Yes on "This rule will be applied to every message you receive.  Is this correct?" box
8. Click the check box for "display a Desktop Alert"
9. Click Next
10. Do not set any exceptions to this rule and click Next
11. Name the rule whatever you like or leave it stock. I named it "Failed Outlook 2010 Desktop Alerts Solution"
12. In Step 2 check box for "Create this rule on all accounts" and make sure check box is active for "Turn on this rule"
13. Click Finish
14. Click Apply
15. Click OK